Heat Pump WiFi Setup - iStore Heat Pumps

How to setup the heat pump wifi

Getting your iStore heat pump connected to Wi-Fi is quick and simple. On this page, you’ll find clear setup instructions and step-by-step video guides designed for both Android and Apple devices. These resources apply exclusively to our latest iStore heat pump models with built-in Wi-Fi, ensuring you can enjoy seamless monitoring and control through the iStore app.

These models are compatible for a Wifi monitoring retrofit.

PASHW008-180LD-NM-R290
PASHW015-270LD-FLO2-R290

Click here to order your Wifi

WiFi setup instructions Apple/Android

PLEASE NOTE: The company invitation code required in the following procedures is X88Q5WGD

iStore WIFI Setup – Apple

iStore WIFI Setup – Android

iStore Water Heater Operation

Video Instructions

iStore Wifi Setup For Android

iStore Wifi Setup For Apple

iStore Water Heater Operation

Trouble shooting items to consider

Wifi name/ SSID should not have any special characters
For the connectivity to function, a 2.4ghz Wifi connection is required.
It has been reported that some Google pixel and Android phones (Galaxy S25) appear to not like the wifi set up, so may need a different phone iStore work on this issue.
Mesh routers (like newer modems) have wifi 7 which isn't supported - they need to ensure that they have a dedicated 2.4ghz network created whether that be their main network or a guest network and they need to ensure that their security setting is set to WPA2 as the highest setting. It cannot be WPA2/WPA3

If you have tried all the trouble shooting support on this page and are still having issues, you are welcome to fill in the support form below.