How to setup the heat pump wifi

Getting your iStore heat pump connected to Wi-Fi is quick and simple.

On this page, you’ll find clear setup instructions and step-by-step video guides designed for both Android and Apple devices.

These resources apply exclusively to our latest iStore heat pump models with built-in Wi-Fi, ensuring you can enjoy seamless monitoring and control through the iStore app.

NEW MODEL ISTORE HAS INBUILT WIFI

RETROFIT NOT REQUIRED

270L WITH BUILT IN WIFI

SERIAL NUMBER RANGE

A02250823XXXX TO A02260516XXXX

180L WITH BUILT IN WIFI

SERIAL NUMBER RANGE

A02251216XXXX TO A02260516XXXX

Retrofit WiFi Compatible iStores

RETROFIT COMPATIBLE

CHECK YOUR SERIAL NUMBER STICKER ON THE RIGHT SIDE OF YOUR ISTORE

PASHW008-180LD-NM-R290

SERIAL NUMBERS RANGE

A02241205xxxx TO A022511xxxxxx

PASHW015-270LD-FLO2-R290

SERIAL NUMBER RANGE

A02204xxxxxxx TO A02250812xxxx

Click Here To Order Your WIFI

WiFi Setup Instructions Apple/Android

Company Invitation Code

X88Q5WGD

iStore WIFI Setup – Apple

iStore WIFI Setup – Android

iStore Water Heater Operation

Video Instructions

iStore Wi-Fi Setup For Apple

iStore Water Heater Operation

TROUBLESHOOTING

Wifi name/ SSID should not have any special characters
For the connectivity to function, a 2.4ghz Wifi connection is required.
It has been reported that some Google pixel and Android phones (Galaxy S25) appear to not like the wifi set up, so may need a different phone iStore work on this issue.
Mesh routers (like newer modems) have wifi 7 which isn't supported - they need to ensure that they have a dedicated 2.4ghz network created whether that be their main network or a guest network and they need to ensure that their security setting is set to WPA2 as the highest setting. It cannot be WPA2/WPA3

Heat Pump WiFi Setup

How to setup the heat pump wifi

NEW MODEL ISTORE HAS INBUILT WIFI

RETROFIT NOT REQUIRED

270L WITH BUILT IN WIFI

SERIAL NUMBER RANGE

180L WITH BUILT IN WIFI

SERIAL NUMBER RANGE

Retrofit WiFi Compatible iStores

RETROFIT COMPATIBLE

PASHW008-180LD-NM-R290

SERIAL NUMBERS RANGE

A02241205xxxx TO A022511xxxxxx

PASHW015-270LD-FLO2-R290

SERIAL NUMBER RANGE

A02204xxxxxxx TO A02250812xxxx

Click Here To Order Your WIFI

WiFi Setup Instructions Apple/Android

Company Invitation Code

X88Q5WGD

Video Instructions

TROUBLESHOOTING

Wifi name/ SSID should not have any special characters

For the connectivity to function, a 2.4ghz Wifi connection is required.

It has been reported that some Google pixel and Android phones (Galaxy S25) appear to not like the wifi set up, so may need a different phone iStore work on this issue.

If you are still experiencing troubleshooting issues - Please fill in the below form for Support

Heat Pump WiFi Setup

How to setup the heat pump wifi

NEW MODEL ISTORE HAS INBUILT WIFI

** RETROFIT NOT REQUIRED **

270L WITH BUILT IN WIFI

SERIAL NUMBER RANGE

180L WITH BUILT IN WIFI

SERIAL NUMBER RANGE

Retrofit WiFi Compatible iStores

RETROFIT COMPATIBLE

PASHW008-180LD-NM-R290

SERIAL NUMBERS RANGE

A02241205xxxx TO A022511xxxxxx

PASHW015-270LD-FLO2-R290

SERIAL NUMBER RANGE

A02204xxxxxxx TO A02250812xxxx

Click Here To Order Your WIFI

WiFi Setup Instructions Apple/Android

Company Invitation Code

X88Q5WGD

Video Instructions

TROUBLESHOOTING

Wifi name/ SSID should not have any special characters

For the connectivity to function, a 2.4ghz Wifi connection is required.

It has been reported that some Google pixel and Android phones (Galaxy S25) appear to not like the wifi set up, so may need a different phone iStore work on this issue.

** If you are still experiencing troubleshooting issues - Please fill in the below form for Support **

RETROFIT NOT REQUIRED

If you are still experiencing troubleshooting issues - Please fill in the below form for Support